welcome matka

welcome matka App support

Contact
+91 8968144915

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The welcome matka:

Q1: How to log in after installing the welcome matka?

To log in, open the app and enter your registered mobile number. Verify the one-time password (OTP) sent to your mobile number, and you'll be logged in instantly. This eliminates the need for a password or email login.

Q2: What should I do if I am not getting OTP?

To proceed, check your internet connection to ensure a strong signal is available. If you're still having trouble receiving the OTP, wait the required time and try again by clicking "send OTP." If you fail to receive the OTP, you can reach out to the app's support system for assistance through live chat.

Q3: What should I do if I am not able to log in with my old number?

To log in successfully, try using the same active phone number. If the number has changed, submit your correct KYC (Know Your Customer) details to the customer support via email to transfer your account.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device. After uninstalling, download the latest version of the app, which should resolve any problems and allow you to log in and play without issues. Once updated, you can easily log in and access the app's new features.

Most Asked Questions Related To Withdraw In The welcome matka:

Q1: What is the minimum withdrawal amount in the welcome matka?

In this app, users can withdraw a minimum of Rs. 100, which is higher than the withdrawal amount in other apps. Withdrawals are only possible for earned gaming money, not for bonus amounts. This means users can withdraw their winnings from gaming activities.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please ensure all your Know Your Customer (KYC) details are completed and submitted within the app. This includes saving your Aadhar card, UPI information, and all relevant bank details.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services typically complete the process within 30 minutes to 3 hours. However, in some cases, payment processing may be delayed, requiring a wait of up to 24 hours. This delay can impact the overall completion time of the process.

Q4: Why is the bonus balance not being withdrawn?

The bonus funds earned from gaming can only be used within the gaming platform and cannot be withdrawn. Any winnings earned using the bonus amount can be withdrawn separately.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, first check your transaction history in the settings. If your withdrawal request is pending, the funds will be added to your wallet account within 24 hours. If the issue persists, you can seek assistance from their customer care centre.

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